ph956 Privacy Policy

1. Who We Are

ph956 ("ph956," "we," "us," or "our") operates the online gaming platform accessible at ph956.net (the "Platform"). ph956 acts as the data controller in respect of the personal data of registered players and visitors to the Platform, meaning we determine the purposes and means by which your personal data is processed.

This Privacy Policy applies to all personal data collected through the ph956 Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and general browsing of the ph956 website. It should be read alongside the ph956 Terms & Conditions.

By registering on or using the ph956 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Personal Data We Collect

ph956 collects the following categories of personal data from players and Platform visitors:

2.1 Identity & Contact Data

• Full legal name
• Date of birth (for age verification – players must be 21 or older)
• Government-issued identification number (e.g., PhilSys ID, passport, driver's licence)
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)

2.2 Financial Data

• GCash or Maya account details (mobile number linked to e-wallet)
• Bank account details for withdrawal processing (account name, account number, bank name)
• Debit card details where applicable
• Transaction history, including deposit amounts, withdrawal amounts, and dates

2.3 Gaming & Account Data

• ph956 account username and encrypted password
• Game history, wager amounts, win/loss records, and session durations
• Bonus and promotion usage history
• Responsible gaming settings and self-exclusion records
• Customer support correspondence and complaint records

2.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, time spent on the Platform, and navigation patterns
• Login timestamps and session activity logs
• Cookie identifiers and similar tracking data (see Section 7)

3. How We Collect Your Data

ph956 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access or use the ph956 Platform, including through cookies and similar technologies.
• Third-party sources: Identity verification data from licensed KYC (Know Your Customer) service providers; fraud detection data from anti-fraud partners; payment confirmation data from payment processors such as GCash, Maya, and Philippine banks.

4. Why We Use Your Personal Data

ph956 uses your personal data for the following purposes:

Purpose	Data Used
Account registration and identity verification	Identity & contact data, government ID
Processing deposits and withdrawals in PHP	Financial data, identity data
Providing gaming services and maintaining game history	Gaming & account data
Complying with PAGCOR regulatory requirements and AML obligations	Identity, financial, and gaming data
Fraud prevention and platform security	Technical data, identity data, financial data
Responsible gaming monitoring and enforcement	Gaming data, account data
Customer support and dispute resolution	All relevant data categories
Sending promotional communications (with consent)	Contact data, gaming preferences
Platform analytics and performance improvement	Technical & usage data (anonymised where possible)

5. Legal Basis for Processing

ph956 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to fulfil our obligations under the ph956 Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with PAGCOR regulations, anti-money laundering laws, tax obligations, and other applicable Philippine legal requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications, where you have provided explicit consent. You may withdraw this consent at any time by updating your account preferences or contacting support.

6. Data Sharing & Disclosure

ph956 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, Maya, and Philippine banking partners, for the purpose of processing deposits and withdrawals in Philippine Peso.
• Identity verification providers: Licensed KYC and AML service providers engaged to verify player identities and comply with regulatory requirements.
• Game providers: Licensed game software providers whose games are available on the ph956 Platform, to the extent necessary for game operation and fairness auditing.
• Regulatory authorities: PAGCOR and other Philippine government agencies, where disclosure is required by law, court order, or regulatory direction.
• Technology and security partners: Cloud hosting, cybersecurity, and fraud detection service providers engaged to operate and protect the ph956 Platform.
• Professional advisers: Legal, accounting, and compliance advisers, subject to professional confidentiality obligations.

7. Cookies & Tracking Technologies

The ph956 Platform uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your session, and analyse usage patterns. The following types of cookies are used:

• Essential cookies: Required for the Platform to function, including session management and security tokens. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Used to remember your language preferences, display settings, and login state across sessions on the ph956 Platform.
• Analytics cookies: Used to collect anonymised data about how players navigate and use the ph956 Platform, helping us identify areas for improvement.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and unauthorised login attempts on your ph956 account.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent certain features of the ph956 Platform from functioning correctly. For a full list of cookies used and their specific purposes, please contact ph956 support.

8. Data Retention

ph956 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and AML obligations under Philippine law.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act and related regulations.
• Gaming history: Retained for the duration of your active account plus three (3) years following account closure, for dispute resolution and regulatory audit purposes.
• Customer support records: Retained for three (3) years from the date of the last interaction, for quality assurance and dispute resolution purposes.
• Technical and usage data: Retained for up to twelve (12) months in identifiable form, after which it is anonymised or deleted.
• Self-exclusion records: Retained indefinitely to prevent re-registration by excluded players, in accordance with responsible gaming obligations.

Upon expiry of the applicable retention period, ph956 will securely delete or anonymise your personal data in accordance with industry-standard data destruction practices.

9. Data Security

ph956 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ph956 Platform.
• Encryption of sensitive data at rest, including financial details and government ID information.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Multi-factor authentication requirements for administrative access to ph956 systems.
• Regular security audits, vulnerability assessments, and penetration testing conducted by qualified third-party security professionals.
• Intrusion detection and prevention systems monitoring the ph956 Platform in real time.
• Incident response procedures to detect, contain, and notify affected parties of any data breach in accordance with the requirements of the National Privacy Commission (NPC).

10. Your Data Protection Rights

Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, you have the following rights in respect of your personal data held by ph956:

• Right to be informed: You have the right to be informed about how ph956 collects and uses your personal data, as set out in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data ph956 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data ph956 holds about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph956's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to ph956's overriding legal or regulatory obligations.
• Right to data portability: You have the right to receive a copy of the personal data you have provided to ph956 in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ph956 has not handled your personal data in accordance with applicable law.

To exercise any of the above rights, please contact the ph956 Data Protection Officer using the contact details provided in Section 14. ph956 will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with the requirements of the NPC.

11. Children's Privacy

The ph956 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing online gaming. ph956 does not knowingly collect personal data from individuals under the age of 21.

If ph956 becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all associated data will be deleted, and the matter may be referred to the appropriate authorities. If you believe a minor has registered on the ph956 Platform, please contact us immediately at the details provided in Section 14.

12. International Data Transfers

ph956 primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines, for example where ph956 uses internationally hosted cloud infrastructure or engages game providers based in other jurisdictions.

Where such transfers occur, ph956 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with the requirements of the National Privacy Commission. ph956 will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.

13. Changes to This Privacy Policy

ph956 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, ph956 will publish the updated Privacy Policy on the Platform with a revised effective date and, where practicable, notify registered players via email or in-platform notification.

Your continued use of the ph956 Platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how ph956 protects your personal data.

14. Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ph956, please contact our Data Protection Officer:

Data Protection Officer – ph956
Email: [email protected]
General Support: [email protected]
Platform: ph956.net
Response Time: Within 30 days of receipt of a verified request

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with ph956's response to your data protection concern.

This Privacy Policy was last reviewed and updated on 15 May 2026. ph956 reserves all rights not expressly granted herein.